At Atlasteck Ltd, we are committed to delivering your orders safely, promptly, and efficiently—no matter where you are in the world. Below is our detailed shipping and delivery policy.
1. Shipping Locations
We offer worldwide shipping, with a strong presence in:
United Kingdom
Morocco (via our branch Yasanet)
Europe
United States
Asia (including China and Hong Kong)
2. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Custom or bulk orders may require additional processing time. You will be notified accordingly.
3. Delivery Timeframes
Estimated delivery times based on region:
Region
Estimated Delivery Time
United Kingdom
2–4 business days
Europe
3–7 business days
North America
5–10 business days
Asia & Middle East
7–12 business days
Africa
4–10 business days
Note: Delivery times may vary based on customs, weather, or courier delays.
4. Shipping Fees
Shipping fees are calculated based on:
Order weight and dimensions
Destination country
Shipping method (Standard, Express, etc.)
Shipping costs will be clearly indicated during checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number and link to monitor your delivery status in real-time.
6. Customs, Duties & Taxes
International shipments may be subject to customs duties and taxes.
These charges are not included in the product or shipping price and are the responsibility of the recipient.
7. Delivery Issues
If you experience any delivery problems (delayed, lost, or damaged packages):
Contact us within 5 business days of the expected delivery date.
We will coordinate with the courier service to resolve the issue quickly.